At Syvra, we want you to be fully satisfied with your purchase. Our return process is designed to be easy and hassle-free.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products should be unused, with original tags and packaging.
Non-Returnable Items
- Sale items, final sale items, and gift cards are non-returnable.
How to Make a Return
- Request a Return: Email [email protected] with your order details.
- Prepare the Item: Securely package the product.
- Ship It Back: The return shipping cost is borne by the customer unless the item is defective or an error occurred.
Refunds and Processing
Upon receipt, your return will be processed within 5-7 business days, and a refund will be issued to your original payment method.
Exchanges
To exchange an item, please place a new order and initiate a return for the original item.